Privacy Policy

Updated Auto-Save Shop is committed to protecting the privacy of our customers. This policy applies to information collected through our website, booking system, and in-person interactions. By using our services, you consent to the practices described in this policy.

We may collect the following types of personal information:

• Contact information: name, phone number, email address
• Vehicle information: year, make, model, VIN, license plate, mileage
• Service history: past repairs, estimates, invoices, and inspection records
• Communication records: messages, appointment notes, and approval responses
• Device and browser data: IP address, browser type, and usage data when using our online booking system

We use your personal information to:

• Schedule and manage appointments
• Communicate service updates, estimates, and invoices
• Process payments and maintain service records
• Send appointment reminders and follow-up messages
• Send promotional offers and service recommendations (only with your consent)
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Updated Auto-Save Shop collects phone numbers and obtains SMS consent through website forms, online booking, and signed service agreements.

By providing your phone number and opting in, you agree to receive SMS messages from Updated Auto-Save Shop. These messages may include appointment reminders, service updates, repair status notifications, estimates, invoices, and, if separately consented to, occasional promotional offers.

Message frequency varies. Message and data rates may apply.

You may unsubscribe at any time by replying STOP to any message. You may reply HELP for assistance.

No mobile opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

Updated Auto-Save Shop does not sell, rent, or share your phone number or SMS consent data with third parties or affiliates for marketing purposes.

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating our business (e.g., parts suppliers, payment processors, scheduling software) under strict confidentiality agreements
• Legal compliance: when required by law, court order, or government authority
• Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Your personal data is never sold to third parties under any circumstances.

Our online booking system may use cookies and similar technologies to improve your experience, remember your preferences, and analyze usage patterns. These are used solely for performance and functionality purposes.

You may disable cookies in your browser settings; however, some features of our booking system may not function properly without them.

Updated Auto-Save Shop implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and vehicle history may be retained for extended periods for warranty and legal purposes.

You may request deletion of your personal data at any time, subject to legal retention requirements. See Section 9 for how to exercise your rights.

You have the right to:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal data, subject to legal obligations
• Opt-out: withdraw consent for marketing communications at any time by replying STOP to any SMS or contacting us directly

To exercise any of these rights, please contact us using the information in Section 12.

Our website or booking system may contain links to third-party websites. Updated Auto-Save Shop is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updated Auto-Save Shop reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website or booking system. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: